Massive Data Center Connect

MASSIVE DATA CENTER CONNECT™

It’s time to bring the data center to your office.

Regardless of where your office or remote branches are located, our data center connect offers a comprehensive line of services across the nation. Massive’s Data Center Connect offers colocation, cross-connects, fully managed servers, and broader networking services.

DATA CENTER AND COLOCATION FACILITIES

We believe in scalability and our state-of-the-art flagship data centers offer various options so that you can scale up-to or down-to-the equipment space your business requires, when you need it, whenever you need it.

Our state-of-the-art flagship data center is located in the heart of the burgeoning tech mecca, Boulder County. We are certified for SSAE 18, HIPAA, HITRUST and PCI compliance, and have multiple redundancies to eliminate any single point of failure.

LOCATIONS

UNITED STATES

MASSIVE NETWORKS-DATA CENTER CONNECT MAP-2019

INTERNATIONAL

Sydney Australia	Hong Kong	Jakarta, Indonesia	Tokyo, Japan
Singapore	Dubai	Vienna, Austria	Brussels, Belgium
Marseille & Paris, France	Frankfurt, Germany	Milan, Italy	Amsterdam & Rotterdam, Netherlands
Oslo, Norway	Madrid, Spain	Zurich, Switzerland	London, United Kingdom
Cape Town, South Africa

FEATURES

CERTIFICATIONS

We are certified for SSAE 18, HIPAA, HITRUST and PCI compliance, and have multiple redundancies to eliminate any single point of failure.

To achieve SSAE 18, our facility operations are thoroughly scrutinized and evaluated annually with results reported and published.

FIRE PROTECTION

Multi-zoned smoke detectors above and below
Pre-action dry
Tied into EPO

HIGH AVAILABILITY

Raised floor area cabinets and racks are provided with UPS power through a fully redundant and diverse distribution
Our power delivery systems provide two (2) circuits to each individual cabinet or rack; each circuit is fed from a different source (STS/PDU) i.e. an ‘A’ circuit and a ‘B’.

MONITORING

Custom application monitoring
Base monitoring (ping, system checks)
Hardware monitoring
Router and switch monitoring
Bandwidth monitoring
Temperature and Humidly Monitoring
Electricity / Power Monitoring

REAL SUPPORT

Real-time support whenever you need it, call click or email 24 hours a day 7 days a week.
When you have a problem we take it seriously, that’s why response times and call resolution metrics drive our support.
Fast Response times
Faster resolution times
Low or no hold time

SECURITY

We have multiple layers of physical security. Access to the data center is controlled and monitored using security access cards, traps, visual identification checkpoints, and biometric fingerprint scanning that are monitored 24-7 by our NOC staff.

SERVICE LEVEL AGREEMENTS

Electrical SLA
- 100% Uptime

Cooling SLA
- 100% Uptime

Network (Telecom) SLA
- Massive Networks Primary Internet- 100% uptime.
- Avg. round trip latency <90ms.

VoIP / Hosted PBX
- 99.99 % UPTIME

Customer contracted circuit
- No SLA provided

FREQUENTLY ASKED QUESTIONS

What is Direct Connect?

Massive Networks offers a Direct Connect Service that features a select number of Cloud and Network Service Providers who supply connectivity services to Buyers and Partners as an alternative to connecting over the public Internet.

Through the Massive Networks Direct Connect Service, Service Providers are able to achieve this objective by leveraging a choice of private interconnections instead.

I’m A Service Provider, How Can I Qualify?

Service Providers who are looking to Connect to our Cloud Marketplace and participate in our private interconnection from interested Massive Networks customers can provision the enterprise-grade secure service through of our flexible interconnection options.

To enroll simply to our Cloud Marketplace and follow the instructions.

If your company meets the Massive Networks Direct Connect criteria after review, your enrollment will be approved and your company profile and will be accessible via our Cloud Marketplace search.

I’m A Buyer, How Can I Find A Service Provider?

To search our Cloud Marketplace for Service Providers, go to our Cloud Marketplace Partner page.

What Are The Interconnection Products?

Cross Connect (Layer 1): Dedicated fiber or copper connections between providers and consumers deliver the highest level of isolation and performance. This option is supported by most cloud providers and is required for extremely high-performance applications (e.g. HFT) and non-Ethernet/Internet protocols (e.g. Fiber Channel for storage services).

Cloud Exchange (Layer 2): The Massive Networks Cloud Exchange enables customers to dynamically establish logical connections (VLANs or Virtual Cross Connects) over a single physical fiber connection. Users manage their virtual network infrastructure via a web portal and/or API.

Internet Exchange (Layer 3): The Massive Networks Peering Exchange (and third-party exchanges) allow customers to establish peering relationships with their providers, where Internet transit services are bypassed for specified routes. This option is useful for higher-level services (e.g. platform, software), and when the provider does not offer a lower-level Direct Connect solution.

RESOURCES