CAPRE: Is Where You Should Be

Are you in Denver, Colorado?

If so, come join us with 400 of our senior-level data center and technology infrastructure executive friends at the CAPRE Denver Data Center Summit!

Hosted at the Denver Museum of Art, the event is set to feature 8 hours of impactful informational panels offering networking opportunities with active developers, investors, capital sources, end-users, public sector executives, engineers, and consultants. With over 30+ speakers who will review comprehensive market analysis on connectivity and data center design, your inner geek will be sure to explode.

Massive will be in the exhibit room with our buddies from 910Telecom. Be sure to stop by our booth and say hello!

Compromised Data: Important Backup Service Inclusions

It’s no secret – businesses are prime targets for ransomware.

All it takes is one infected user to bring a department or entire organization to a halt. In fact, 72% of ransomware victims are unable to retrieve or access their data once it has been compromised for up to 2-days. Moreover, a lot can happen in two days.

Here’s the down low on compromised data…

How Infections Happen

Phishing attacks, unpatched programs, compromised websites, poisoned online advertising and free software downloads are common ways that users of your business systems are exploited and how an infection begins.

Examples of User Infections

Ransomware is hard to detect. Because user files are encrypted with the infection, an IT Admin may not recognize that the malware is already inside the network until the damage is done. There are, however, a few ways a user can detect it. Some examples of these are:

  • A user can no longer open normal files
  • A user gets errors such as the file is corrupted or has the wrong extension
  • Window pop ups appear to ransomware programs that the user cannot close
  • IT admins see files in the company directory with names like ‘HOW TO DECRYPT FILES.TXT’ or ‘DECRYPT_INSTRUCTIONS.HTML.’

Business Repercussions

Aside from losing time and money, your business reputation is scrutinized. Which, in turn, can affect sales goals. Regarding data – once your server is infected your mission-critical files and applications become inaccessible and your customer’s data is no longer secure. This too can wreak havoc on your margins.

Compromised Data Solutions

IT admins can remove the machine from the network and reset the bios time to contain and eliminate the malware. For a company wide containment, especially when your anti-virus, firewall, and employee education programs fail, your best bet is to rely on a backup solution.

Not all businesses are built the same. Therefore a backup service should provide much more than just a simple file backup solution. However, there is a range of standard options that your IT staff should become familiar with when considering a backup service. Because backup services are a dime a dozen, we’ve come up with a list of items to be aware of during your review of backup providers.

Important Backup Service Inclusions To Consider Are:

  1. Limited versus Unlimited History

It is important to know the difference. A backup service that only retains a limited history may not be able to restore all of the critical files your business needs to clean up the infection. A proper enterprise-grade cloud backup service should maintain a complete history of your data, that way you can retrieve a recovery point that is reliable.

  1. Detection Ability

Some Cloud Backup Services include Anomaly Detection that alerts your IT admin when the number of “new” or “changed” files increase dramatically. This feature is important to have so you can quickly isolate a ransomware infection and recover data before the entire network is frozen.

  1. Backup Protection Coverage

An infection is not limited to just one device. To protect all of your data and all your devices from mobile phones to Exchange Servers, you should select a program that offers backup services from device-to-device.

  1. Compatibility

Not all cloud backup services are created equal. In fact, many of them have limitations. Some services do not allow file sharing or storage. So, before you pull the trigger on a service you selected, make sure your IT staff does a system compatibility check to avoid any “ooppss” moments after you have signed the contract.

  1. Fees

Some backup service plans include retrieval fees per GB. Most of the time, the service provider will maintain an uptime of nearly 100 percent; however, as part of their service agreement, you can receive credit for those occasions when you get less than 99.9 percent. Be sure to keep an eye on any notifications about interruptions.

  1. Accessibility

Accessibility is important. Being able to manage all of your settings quickly and easily provides flexibility. Most service providers offer a web browser interface giving you the ability to view alerts, load balancing, status checks, manage groups and tags, deploy app versions, view configuration details as well as events. Be sure to inquire about what monitoring systems are available.

To protect your company from data corruption invest in a cloud backup service that is scalable based on your businesses requirements.

7 Things You Should Know About Colocation

Colocation providers are everywhere. 

With so many to choose from, how do you know which one is right for your business? 

Today, more than ever, it’s important to look below the surface and carefully evaluate the key components of your colocation provider’s offering. There are many reasons why a business would select a colocation facility over building its own data center. Between management, monitoring, and automation tools – cost is definitely at the front of the line.  

To help, we’ve put together a 7-step checklist that you can use to confirm you’re making the right choice. 

Identify The Right Provider With This Checklist: 

  1. Is the provider scalable?  Scalability in colocation terms means that as your infrastructure requirements grow, your facilities grow too. 
  2. Does the facility have high-density capability? Facilities with high-density capability offer advanced connectivity and high-performance options, on demand. 
  3. What kind of security does the provider offer? With data security on the rise, your colocation facility security should be no different. 
  4. Uptime matters. How does the provider ensure this? Facilities offering high redundancy ensure availability to your business applications. 
  5. Is NOC support included? Support should be included not an additional fee. In the event of a problem, technical support should be available to you via email or phone at all times. 
  6. Does your provider deliver Data Center bandwidth to your office? All offices, even your remote locations, should receive data center bandwidth. 
  7. Can you connect your rack to layer 2 private connections? Layer 2 private connections ensure your business-critical data is kept o the public Internet. 

For a downloadable checklist, see our 7 Things You Should Know About Colocation resource.

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